info@innovative-storage.com Shipping Charges: FREE SHIPPING ON ORDERS OVER $49.00! (0-$19.99 = $5.00) ($20.00-48.99 = $8.00) ($49.00 and up = Free) We do not ship outside the USA. Alaska, Hawaii and APO, AP shipments weighing over 5lbs will be shipped and billed at the prevailing Priority Mail rates. Shipping Methods: Shipping is done via UPS or USPS "ground service" which takes 4-6 business days for delivery. If expedited shipping is needed, please contact Customer Service at 1-866-473-3453. Return Policy: We guarantee you will be happy with your purchase. Occasionally mistakes are made and we will do our best to correct them to your satisfaction at no charge. We accept returns within 30 days of purchase. If you change your mind and want to return an item there is a 15% restocking fee for furniture and office storage units.